How to configure SLA for catalog item tasks (sc_task) that will exclude Weekends and Holidays?
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3 hours ago
Hi Team,
We want your suggestion on implementing SLA for catalog item tasks that will execute only on Weekdays, excluding Weekends and Holidays.
Each catalog item has a delivery time associated in the Flow. When the Flow is executing, its considering all the days of the weeks (including weekends and holidays) for the fulfilment.
We have the SLA configured where Holiday schedule is mapped, still unable to pause the SLA execution.
Screenshot of SLA configuration:
Holiday Schedule:
PFA of the followings:
1. Fulfilment duration configured at the FLOW level
2. RITM that has Delivery date and due date calculated and auto populated (including weekends and holidays)
Please let us know how can this be restricted at the Task level.
Thank you!
Subhashree