Exclude users from getting emails in email notifications

ShirishGajbhiye
Tera Contributor

‎11-27-2023 03:56 AM

Hi All,

 

How to exclude users from getting emails in email notifications?

 

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7 REPLIES 7

Maik Skoddow
Tera Patron
Tera Patron

‎11-27-2023 03:59 AM

Hi @ShirishGajbhiye 

as you did not provide more details, it cannot be answered.

I just can recommend reading my article How ServiceNow builds recipients lists for email notifications

Maik

Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-27-2023 04:02 AM

Hi @ShirishGajbhiye 

 

Please provide more details so guide you. 

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ShirishGajbhiye
Tera Contributor
In response to Dr Atul G- LNG

‎11-27-2023 04:16 AM

Hi,

 

I want to exclude few users to not receive emails through my email notification. There are few users who reports to xyz person, so I don't want those people should receive the email. How can I accomplish this? 

 

Regards,

Shirish

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to ShirishGajbhiye

‎11-27-2023 04:47 AM

Hi @ShirishGajbhiye 

 

This need to be done via email script. 

Like

 

 

https://www.servicenow.com/community/itsm-forum/how-to-restrict-email-notifications-for-one-particul...

 

https://www.servicenow.com/community/developer-forum/restricting-email-notification-for-specific-use...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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