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Exclude users from getting emails in email notifications

ShirishGajbhiye
Tera Contributor

‎11-27-2023 03:56 AM

Hi All,

 

How to exclude users from getting emails in email notifications?

 

0 Helpfuls
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7 REPLIES 7

Jaspal Singh
Mega Patron
In response to ShirishGajbhiye

‎11-27-2023 04:59 AM

Hi @ShirishGajbhiye ,

As as workaround you can disable notification preferences for the users. Simplest is to impersonate the user and set the notification preferences accordingly.

JaspalSingh_0-1701089951346.png

 

0 Helpfuls

ShirishGajbhiye
Tera Contributor
In response to Jaspal Singh

‎11-27-2023 05:03 AM - edited ‎11-27-2023 05:16 AM

Hi, 

There are multiple users so I might want to write the script to exclude those users. 

0 Helpfuls

Ashish Narwal
Kilo Sage

‎11-27-2023 04:57 AM

Hi @ShirishGajbhiye ,

 

You can try creating a BR and evaluate your conditions, in your case check for the recipient if his/her manager is not xyz manager then trigger an event from which you can trigger the notification that you have already configured.