Existing PDI dev399082 showing hibernation but not linked to my Developer Portal account

[mathaservicenow]

Hello,

My Personal Developer Instance (dev399082) is still reachable at https://dev399082.service-now.com and displays "Your instance is hibernating".

When I click Sign In, I am redirected to the Developer Portal, but the portal only shows "Request Instance" and does not display my existing PDI.

I have already tried using an InPrivate browser session with the same result.

Could you please verify whether dev399082 can be re-associated with my developer account or restored?

Thank you.

My assess

[Dr Atul - LNG]

PDI Maintenance and Availability

Some PDIs may be temporarily unavailable due to scheduled maintenance.

If your PDI is currently offline, you can:

Wait for maintenance to complete and your instance to become available again.

Release your current instance and request a new one. Please note that releasing your instance will permanently delete all data and work stored on it.

As a reminder, PDIs are unsupported development resources and do not have an availability, support, or uptime SLA. We strongly recommend regularly backing up any work you don’t want to lose.

@mathaservicenow 

[JakkaniM]

Thank you for sharing the PDI maintenance and availability information.

My PDI has been offline/hibernating for less than a month. I would like to retain my existing instance, as I have important development work, configurations, and integration practice data stored in it.

Could you please confirm whether my existing instance will become available again once the maintenance is completed? 

I would prefer not to release the current instance and request a new one, as I do not want to lose my existing work.

Please let me know if there is any possibility of restoring my existing PDI.

Thank you for your assistance.

[Dr Atul - LNG]

I gotmy PDI back after 2 days, so have patience 

[JakkaniM]

Okay ,thank you