PDI Request Stuck on Waitlist

[KunjalV]

Hello Team,

I previously had a Personal Developer Instance (PDI). It went offline after about 23 days in hibernation.

I requested a new PDI, but it has remained on the waitlist for a long time.

Could you please check my request and let me know when a new PDI will be assigned?

Thank you.

[Dr Atul G- LNG]

Hi @KunjalV 

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3 weeks or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

Latest update: I heard from community members that PDIs are now being provisioned more easily and quickly. You may try cancelling the current waitlist request and submitting a new request again.