Export a PDF of resolved incident automatically and attach a attachment in email notification.

Sweenal
Tera Contributor

Hi All,

Please help me with this below usecase:

Create a incident record, when incident state changes to "Resolved." I need to export that PDF of resolved incident automatically & attach a attachment in Email notification.

 

 

Thanks

Sweenal 

6 REPLIES 6

Hi,

This is not working can you please help me with this.

 

Thanks

Sweenal

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

I already answered for something similar

Seems you guys belong to same organization and working on same requirement

https://community.servicenow.com/community?id=community_question&sys_id=909e409a1b4281100ccc85176e4b...

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader