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Export HTML field with formatting and images

JJG
Kilo Guru

I have an HTML field on a form that contains formatted data and an image.

I need to export the data in the HMTL field along with the formatting and the image.

When I try the standard Export > PDF, It does not retain the formatting or the image.

find_real_file.png

 

find_real_file.png

 

How can I fix this?

 

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

it's a known issue.

not possible with the Export option you are seeing

Exporting to PDF a record with a journal field with HTML tags will display them

You can try to use Printer friendly version and check if HTML content is rendered fine or not

find_real_file.png

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Sadguna Lakshmi
Tera Contributor

HI 

 

Did yoy find any way of export file with formatters?