Exporting Dashboard to PDF and Emailing - Data is truncated

Sandy7
Tera Expert

Hello - hoping someone can help.

I have a dashboard that has list reports added. When I export to PDF and have it delivered through email, the data on the list reports is being truncated. is there  a way to fix this so data is not being truncated?

13 REPLIES 13

Tushar Hirpurk1
Mega Guru

Hi Sandy,

             do you have any interactive filter present on your dashboard?

Regards,

Tushar

Hi, no filters. There are just 2 simple list reports that are on the dashboard. 

And since there are quite a few records on one of the reports, it cuts off the data. 

Have check this properties:-

Roles required: pa_viewer role is required to export dashboards to PDF.

You must activate the WebKit HTML To PDF plugin before you can export homepages, dashboards, and some reports as PDF documents. If the OAuth 2.0 plugin is not already active, the WebKit HTML To PDF plugin activates it as well.

 

Thanks,

Tushar

Hi Sandy,

           Please check below link as well, hope this will help

 

https://community.servicenow.com/community?id=community_question&sys_id=484aa1e5dbda2f00afc902d5ca96...

 

Regards,

Tushar