Exporting Issue
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07-16-2023 05:22 AM
Dear team ,
We are getting issues after exporting the data , just wondering what could be the reason behind it .
When my client exported data from Business application table, once the downloads complete its giving below error.
as they have given temporary access to me fortunately I am not getting that error. I just compared access with client .
for me
for client :
still wondering why, they are not able to export excel data? what could be the reason ?
its a quite important for me because they are not able to export it .please help me to fix this .
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07-16-2023 05:35 AM
Hello @pramn
Greetings!
If the export is of report, we have a know issue. It can be fixed by modifying report header footer configuration.
refer the below doc:
https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=5efb2bcedb776090a4c10b55ca96196b
If it's not report export, I suggest raising servicenow Hi case for this.
please mark the answer as correct and helpful based on Impact.
Kind Regards,
Ravi Chandra