External users are unable to see to request summery page after submitting the form

mania
Tera Contributor

Hi,

 

External users are unable to see to request summery page after submitting the form.

 

Can anyone please help on this, it will be usefull.

mania_0-1715005322541.png

 

Thanks!

4 REPLIES 4

Amitoj Wadhera
Kilo Sage

Hi @mania ,

 

Provide the users with "snc_external" role.

 

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Regards,

Amitoj

@Amitoj Wadhera 

 

They have snc_external role already but still the issue is there.

Can you please help.

 

Thanks!

SunilKumar_P
Giga Sage

Hi @mania,

 

Issue may happen as user doesn't have access to read the table that user created record on using catalog item.

 

1. Impersonate the user that has the issue.
2. Go to the table list in which record is created.
3. Verify if user has access to see the table or getting security constraint. This will make sure table level ACL is failing for user.
4. Re-evaluate the table level ACL on the table.

 

Regards,
Sunil

 

@SunilKumar_P 

 

They dont have access in native view.

 

Thanks!