External users not accessable to ESC portal

mania
Tera Contributor

Hi,

 

External users not accessable to ESC portal. They are getting the below error.

Any one can you please help me, it will be usefull.

mania_0-1714723162274.png

 

Thanks!

10 REPLIES 10

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @mania 

 

You can navigate to Application/Module roles first to verify what roles are given to each. The next you can verify is the roles that come OOB - Roles installed with Employee Service Center

The Employee Service Center (HR Service Portal) is your primary interface to access your employee profile. You must have any sn_hr_sp.hrsp* role to access the HR Service Portal.

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Dr. Atul G. - Learn N Grow Together
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