External users not accessable to ESC portal
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05-03-2024 12:58 AM - edited 05-03-2024 12:59 AM
Hi,
External users not accessable to ESC portal. They are getting the below error.
Any one can you please help me, it will be usefull.
Thanks!
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05-03-2024 01:01 AM
Hi @mania
You can navigate to Application/Module roles first to verify what roles are given to each. The next you can verify is the roles that come OOB - Roles installed with Employee Service Center
The Employee Service Center (HR Service Portal) is your primary interface to access your employee profile. You must have any sn_hr_sp.hrsp* role to access the HR Service Portal.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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