Hi team,
I am receiving email alerts to ServiceNow System Mailbox.
This is the full email receiving to ServiceNow.
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Alarm</div>
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Output Power Turned Off</div>
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Description</div>
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The output power is turned off.</div>
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Severity</div>
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Critical</div>
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State</div>
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Active</div>
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Location</div>
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Level 1 Server Build Room</div>
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Device</div>
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UPS | Smart-UPS SRT 5000 | 10.65.10.31</div>
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Recommended Action</div>
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When the load equipment is ready to use the output power from the UPS, turn on the UPS.</div>
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</html>I created a flow in WorkFlow Studio and want to create an event based on the details on the email in ServiceNow.
But I am unable to capture Severity, Node, Resource and message key fields from the email body.
I tried How to read body text in Inbound EMAIL Flow - ServiceNow Community. But it didn't work for me.
Can you please help me to extract the information from the email to create an event. Thanks
