How to add clickable link from Flow Designer to Task associated to incident
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05-27-2025 12:37 PM
When a task is closed, a note with some details will be added to the parent incident. I am trying to add a link to the parent incident work notes that when clicked, will take the user directly to the task.
I have searched through Community and have found a few ideas but nothing has worked.
Any additional ideas are greatly appreciated.
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05-27-2025 12:48 PM
Hi @melsarrazin
Try below.
'[code]<a href="' + gs.getProperty('glide.servlet.uri') + '/yourtablename.do?sys_id=' + recordID + '" target="_blank">' + displayText + '</a>[/code]';
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05-27-2025 01:02 PM
I got that link added but it did not render as clickable
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05-27-2025 01:16 PM
set the link in flow variable with out "Code" tags. Use Code tags in the update record action while updating work notes. Try this and confirm if it is working.
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05-27-2025 01:30 PM
That also did not work. I did remove the code tags within the script.