Facing error in document intelligence processing task

[DeepikaM]

I am working on usecase when email is sent with an attachment, case has to be created with attachment. When case is created automatically document task has to be created and extract values and populate it in custom fields of case form. But whenever I trigger an email sometimes it will created document task, most of the time it will give error message as per screenshot "No document attached to task", I have configured it as per documentation, but still I'm facing this issue. Please provide with the solution. @Earl Duque @Ashutosh Munot1 @Andrew Barnes - @Pranav Bhagat

[DeepikaM]

@Loic1 could you please let me know approaches to resolve the above mentioned issue

[tyagi_amrit2701]

Hi Deepika 

Please Check Inbound email action and also check the stop processing checkbox it might help.

Regards

Amrit 

[DeepikaM]

Hi @tyagi_amrit2701 , thank you for your help, your previous comment helped me to work on it, I changed flow properties to system user. Thank you