Facing Issue with NLU
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08-12-2025 08:10 AM
In NLU workbench Model when I want to create an Intent, I am getting this kind of error message.
"Some features may not be available because the connection to NLU Service is not available. Please try again after some time, if the issue persists log an issue with Support."
Please any of you can resolve this issue help me
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08-12-2025 12:18 PM
Hi @SAIBHANUA
can you please share a screenshot to understand where that occurred?
Was it in NLU Workbench, VA Designer or where??
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08-21-2025 07:25 AM
It is in NLU WorkBench.
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08-21-2025 07:26 AM
It is in Nlu WorkBench.
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08-21-2025 01:11 PM
@SAIBHANUA
OK, I haven't found anything 😕 so maybe create a support case for ServiceNow:
https://support.servicenow.com/now?id=ns_guided_support
Right-bottom corner > Create a case
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */