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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum SOW vs Incident view issue Hi, Our agents when they are in SOW, looking at an incident if they click the Resol... Read More Developer forum PDI Offline PDI Instance has been in offline mode for 2 days. I have refreshed many times but still no luck. Before ... Read More Developer forum Referenced field showing backend value in the form So, my issue is i make a field named "Reward Type" of ... Read More Developer forum Failed to "Activate all Software Asset Management Professional plugins" plugin Hello,I've just had my... Read More Developer forum Onsubmit client script not validating attachment I'm attempting to validate that a specific attachment ... Read More Developer forum How HRMS Forums Drive Employee Engagement & Appreciation? Hello Everyone,Most HR... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More SecOps events ServiceNow Exchange: Get Started with ServiceNow Security Operations Kick off your SecOps j... September 22, 2026 8:00 AM Read More Autonomous IT events ServiceNow Exchange: Setting Up Major Incident Management in ServiceOperations Workspace This clinic covers con... September 22, 2026 8:00 AM Read More ITOM events ServiceNow Exchange: Achieve Zero Outages with AI Powered Event Management (APAC) Join our virtual works... September 22, 2026 8:00 PM Read More Federal and U.S. Public Sector SNUG Public Sector Low-Code App Engine Innovation Workshop Join us in-person for a hands-on Low-Code App Engine I... September 23, 2026 5:30 AM Vienna, VA, USA Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Strict Read Only field can still be updated via GlideRecord

Hi Community,I am testing the new Read only option on sys_dictionary in a Personal Developer Instance (PDI).According to the official documentation, setting a field to Strict Read Only is expected to prevent any updates from UI, Client Scripts, and S...

  • Question

SOW vs Incident view issue

Hi, Our agents when they are in SOW, looking at an incident if they click the Resolve button the modal pops-up displaying the our custom incident view. If they leave SOW and open an incident then change their view to SOW then go back into SOW and cli...

  • Question

Resolved! My PDI is offline for more than a day

I'm getting this error message in the last couple days:We're having trouble opening your instance due to an internal error. We should have it fixed in a few minutestrying to get into directly to the instance url, I'm getting the following message:Bad...

  • Question

my pdi is not working dev441138

Dear developersThe following message appears, and PDI fails to start.I'm at a loss....”We're having trouble opening your instance due to an internal error. We should have it fixed in a few minutes”

  • Question

PDI Offline – TLS Error

My Personal Developer Instance has been offline since September 15, 2026.In the Developer Portal, the instance status shows Offline. When I try to open the instance URL, I receive:“Bad RequestThis combination of host and port requires TLS.”I have als...

  • Question

Developer instance offline form 4 days

Hi Team, My developer instance (https://dev315625.service-now.com/) has been offline for the past 4 days. It contains important data that I need to access. Could you please help me wake up the instance? Thanks

  • Question

PDI Offline

PDI Instance has been in offline mode for 2 days. I have refreshed many times but still no luck. Before i release and request a new one, anyone have any idea what i can do?

  • Question

Resolved! SOW Resolve button pop-up fields

Hi,When our agents in SOW click on the Resolve button for an Incident in the modal pop-up they see a different set of fields then what I see on my admin account. They are seeing the fields from one of our incident views, while my admin account see th...

  • Question

Onsubmit client script not validating attachment

I'm attempting to validate that a specific attachment is included on a cat_item before it can be submitted. Script: function onSubmit() { var curUsr = g_user.userID; var mgr = g_form.getValue('requested_manager'); if(curUsr!=mgr){ var ga = ...

  • Question

Which column refers "from" in sys_email table?

I am trying to implement inbound email action via flow designer.I need to trigger the flow and create incident record only when i get an email from particular email address.  Here, i am creating the emails using bg script as we dont have such emails ...

  • Question

Referenced field showing backend value in the form

 So, my issue is i make a field named "Reward Type" of type STRING with 5 choices.And, then i make another table and inside that table i make referenced type field named "Reward Type" referenced to that first table.i also make a display =true for tha...

  • Question

Incident: Developer Site Restored and PDI Availability Issues

  Update: July 27, 2026    The infrastructure issue has been resolved, and all PDIs are back online. New PDI provisioning has also resumed, with PDIs currently available and little to no wait.    All developers have been given additional time to acce...

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