I found sn_ppt_export application installed in the instance. Due to organization policy, I can not use Microsoft PowerPoint add-in to create a new template. I just create it in the instance for Operational Resilience scope. I create a new UI action and use the OOTB script 'PPTRequestHandler.runPPTGenerator' to trigger the export. But it doesn't work.
Then I try to debug in Script Debugger and found when I called PPTRequestHandler.runPPTGenerator, the servicenow internal script caught the exception, but I was passing parameters according to the script's logic.
when run in line 34, it just step into line 43 and is valued the statusCode with -1. It is servicenow internal script and I couldn't locate the error.
do anyone try to export to PowerPoint in Operational Resilience Worskspace? If it works, could you please share your experience please?
