Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Failed to "Activate all Software Asset Management Professional plugins" plugin

anab66
Giga Contributor

Hello,
I've just had my PDI instance becoming Online after 2 days of unavailability.
I tried to activate all Software Asset Management Professional plugins, and after a few minutes it failed. I was asked by the ServiceNow to inform the developer's community. Have you experienced this before ?

Below some screenshots of the emails :

anab66_0-1789737430075.png

Also :

anab66_1-1789737482038.png

Thank you in advance

1 REPLY 1

Hemanth M
Tera Sage

Hi @anab66 ,

 

there won't be much help from the instance help forum, what's your current instance status (is it online, offline, refreshing ?), can you try installing again?

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026