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FAILURE: Failed to find UI action 'Test' on 'sys_soap_message_function' form error in ATF

Devi12
Giga Guru

‎09-18-2023 03:05 AM

Hi Community,

I am using ATF to test after upgrade. There is a SOAP integration. Everything is working fine except "click on UI action" button. When that step is running an error "FAILURE: Failed to find UI action 'Test' on 'sys_soap_message_function' form" is showing. Checked with the running user, that user is able to see "Test" button on the form. But the same user is not able to see "Test" button in ATF run. 

I have checked that the button sys id is same on the form and one in the test step.

 

Devi12_0-1695031453611.png

 

Devi12_1-1695031474894.png

 

Can anyone help me on this?

 

 

 

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2 REPLIES 2

Ankur Bawiskar
Tera Patron

‎09-18-2023 03:15 AM

@Devi12 

are you sure the user you are using in ATF is able to see the button?

please share the complete steps list and screenshots.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Shaqeel
Mega Sage

‎09-18-2023 05:05 AM

Hi @Devi12 

 

Insure the user you are using has a required role to view Test button.

If the user is able to view Test button try increasing timeout to that page/button.

 

 

Regrds

SHQL


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Regards

Shaqeel
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