FAILURE: Failed to find UI action 'Test' on 'sys_soap_message_function' form error in ATF

Devi12 · ‎09-18-2023

Hi Community,

I am using ATF to test after upgrade. There is a SOAP integration. Everything is working fine except "click on UI action" button. When that step is running an error "FAILURE: Failed to find UI action 'Test' on 'sys_soap_message_function' form" is showing. Checked with the running user, that user is able to see "Test" button on the form. But the same user is not able to see "Test" button in ATF run.

I have checked that the button sys id is same on the form and one in the test step.

Can anyone help me on this?

Ankur Bawiskar · ‎09-18-2023

@Devi12

are you sure the user you are using in ATF is able to see the button?

please share the complete steps list and screenshots.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Shaqeel · ‎09-18-2023

Hi @Devi12

Insure the user you are using has a required role to view Test button.

If the user is able to view Test button try increasing timeout to that page/button.

Regrds

SHQL

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Regards

Shaqeel