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‎03-10-2022 11:48 AM
Hi Community,
In problem record i have created only one problem task and trying to display in the notification but it is showing all the notification from the problem task table.
I have written mail script to get these problem tasks.
Code:
var gr = new GlideRecord("problem_task");
gr.addQuery("problem_id", current.sys_id);
gr.query();
while(gr.next()) {
template.print(gr.getDisplayValue('number') + "<br>");
}
Any suggestions please.
Thanks,
Shrinivasprasad
Solved! Go to Solution.
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Scripting and Coding
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‎03-10-2022 01:16 PM
Made some edits to the code. Can you use the recent one. Also, use the exact field name for the known_error_field_name. I just used a variable name.

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‎03-10-2022 11:55 AM
Replace
gr.addQuery("problem_id", current.sys_id);
with
gr.addQuery("problem", current.sys_id);
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‎03-10-2022 12:22 PM

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‎03-10-2022 12:27 PM
Notification is on which table?
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‎03-10-2022 12:28 PM
it is on sysapproval table