Field decorator is not showing in created incident after deleting the field value

[NeethuB]

i have created a simple-list modal in the ui builder and feild decorator .When i try to create a new incident the icon is showing in the incident form's configuration item field (icons use: Caller's assigned ci list_). after creating the incident . if i make the configuration item empty and save . i cant able to see the icon that i just created

[Dr Atul G- LNG]

Hi @NeethuB 

It looks like some UI policy is running in the background and clearing the field. Try accessing it in the native view — if the issue persists, it’s likely due to a UI policy or Business Rule.