Field encryption in Servicenow

[snowuser111]

Hello Experts,

Need your help again.

We are planning to encrypt certain fields which contains sensitive data so i have gone through many threads for this encryption, well in WIKI read that encryption.But still new to this area and need guidance how to proceed. Can someone help me how do i proceed :

Say example: in Incident table , we have a field credit card number...and this needs to be encrypted.

Can anyone please guide me the simple way how to proceed .

Thanks

[Prathap Kumar]

Hi Chuck,

i have implemented "Encrypted text field" in my instance and was able to limit the users to view the fields by adding them with roles(assigned encryption context).

My query here is, Is there any work around approach where users without "encryption context" can atleast view fields in which their own personal information. [Example: Email ID field is encrypted and "User A" has no encrypted context but still only for that field i want to grant access for him].

please let me know if this is poosible or not.

Thanks in advance.

[Chuck Tomasi]

The way encryption contexts are implemented today is by role. I don't see a way to script something or use field values like User Criteria can.

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[Samson Calma]

does field encryption only works with text/string type fields?  Can this work with other field types like currency?

[Aman Gurram]

Hi, Field encryption works by adding a field of type glide_encrypted (Encrypted Text) on a table. Unfortunately this field type only intakes a string. To answer your question : No, we cannot use Encrypted field to work like currency or choice or true/false etc etc. Hope this helps

[Samson Calma]

Hi Aman,

How about using Edge Encryption, will it be able to support currency fields?

Thanks