Field location.country added in a Problem form is not editable for some users

[Ricardo Assunca]

In a Problem form I did add a field location.country. This field is enable to write for me, Adm user, but for other users this field keeps disabled. how can i turn this filed enable for others users that create a Problem record?

[Diogo Ramos]

Hello 

Most likelly you have specific ACLs on that field related to some role that your user does not have, right click on the field and click configure security, it should show you the rules on the field that are active.

Another easy way is to use the Access Analyzer, https://youtu.be/yhW0RZEPFLw you give it the record / table / user and it will evaluate the ACls and tell you which one is failing. 

I hope it helps 🙂

[SovanBanerjee · Accepted solution]

Hi Ricardo, check if the other users are having access to the location table or not. Sometimes it's also disabled the field if that reference table field does not have access for the users. 

Also you can check using the Access Analyzer to make sure which ACLs is blocking for that field.

I hope you can get some idea from this 🙂

[Ricardo Assunca]

Thank you @SovanBanerjee ! With the Access Analizer it was possible identify the ACL responsable.
Berst regards