Field location.country added in a Problem form is not editable for some users

Ricardo Assunca
Giga Contributor

In a Problem form I did add a field location.country. This field is enable to write for me, Adm user, but for other users this field keeps disabled. how can i turn this filed enable for others users that create a Problem record?

1 REPLY 1

Diogo Ramos
Giga Sage
Giga Sage

Hello 

Most likelly you have specific ACLs on that field related to some role that your user does not have, right click on the field and click configure security, it should show you the rules on the field that are active.

Another easy way is to use the Access Analyzer, https://youtu.be/yhW0RZEPFLw you give it the record / table / user and it will evaluate the ACls and tell you which one is failing. 

I hope it helps 🙂