Hi,
I am testing out the Field Service module. I set the configuration for 'Assignment method for requests' and for 'tasks' to be manually. However when I create a new work order request and search the assignment group field, it is empty.
I know that you can auto assign based on location but I would like to manually enter a group in that field. The assigned to brings back all users just fine.
Does anyone know if there is a restriction to manually selecting groups in the work order form? Is there a configuration that I need to change or set in order to get a list of groups?
Thanks.
Phuong
