Field Value getting Displayed on a Reference Field Instead of Label?

[shloke04]

Hi All,

We have a Field on a Custom Table, which is referencing to a String Field on some different table having several choices . Now when I Select any Value from the Reference field it displays me the Backend Value of the Choice field instead of the choice Label.

Have checked the Display property as True for the Referenced field. Kindly Assist!!

Regards,
Shloke

[shloke04]

Hi Paul,

Display Value has been set as True for the correct Referenced Table field, still the issue persists.

Regards,

Shloke

[Rajesh Annepak1]

Hello

Please try getDisplayValue Function

Get Display Value in Client Script for Reference field

Please hit correct/helpful

Rajesh

[shloke04]

Why should a Client Script be needed?Any specific Reason for this? Reference field is not showing the Label Value instead it shows the Choice Value.

It should automatically accept the Choice Label as it does for other Reference fields with correct Display Value also set as True.

Please see the screenshot attached above.

Regards,

Shloke

[sraghunath]

check if the display value for that field is set properly and also check if there are more than one field with that property set as true.

Regards,

Raghunath S

PS: Hit like, Helpful or Correct depending on the impact of the response.

[vinothkumar]

Hi Shloke,

Can you check which field is set as display as true in the dictionary entry for that particular custom table and also check the field based on your requirement.

http://wiki.servicenow.com/index.php?title=System_Dictionary#gsc.tab=0