Fields are mandatory after state changes from cancel
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08-20-2024 04:48 PM - edited 08-20-2024 04:49 PM
I have a UI Action used to Cancel Cases with the ability to set it back to an active state. When I set the field back to active, there are fields that are mandatory that should not be for specific categories. Is there a way to make sure these fields remain as is before the cancel state?
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