Fields from Custom Table being passed to a created task

Stanley Parker
Tera Contributor

I have a form tied to a custom table that gathers information about firewalls that need to be deployed.  Once the form is submitted a workflow starts the process of creating a series of 3 task with the next task being created when the previous task is completed.  This part is working perfectly, my issue is there is some important information on the original form that is part of the custom table that needs to be displayed on the task in order for the work to be completed.  These fields are not available to be chosen during the workflow task record creation.

 

Location

Justification

Documentation

 

What would be the best practice for displaying this information on the task since there not part of the task table but the custom table that extends the task table?

3 REPLIES 3

Mark Manders
Mega Patron

So it's just unrelated tasks you are creating from the custom table? You aren't putting a reference (parent) on the tasks? 

Depending on how you are creating the tasks (BR, Job, Flow, Workflow), just do it in there. Any logic can use a script to find any table, so you can find your custom table and put your information in the tasks. 

Please share more information about your configuration/set up if more clarification is needed.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Stanley Parker
Tera Contributor

Yes, I am referencing the parent ticket on when creating the tasks so that the tasks show up in the task section of the parent ticket.

Mark Manders
Mega Patron

Then you also have access to the information: parrent.location, parent.justification and parent.documentation.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark