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‎11-29-2023 11:28 PM
Hi,
I have a problem that all fields that are reference to sys_user table (assigned to, created by, etc) are being blank.
When I do 'show xml' I do see that they are having values. Even when Im trying to change 'assigned to' manually, the value in show xml is changing but on the form they are still being blank. I tried to disable all client script and ui policies but Im still facing the issue.
Solved! Go to Solution.
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‎11-30-2023 12:22 AM - edited ‎11-30-2023 12:29 AM
Hi @Alon Grod
This may be happening because there may be no Display Value set for any field on User Table.
Check that your 'Name' field of User table is set as Display = True/Checked.
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023
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‎11-30-2023 12:22 AM - edited ‎11-30-2023 12:29 AM
Hi @Alon Grod
This may be happening because there may be no Display Value set for any field on User Table.
Check that your 'Name' field of User table is set as Display = True/Checked.
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023