Fill delivery time on catalog item

[MARISA INACIO1]

Hello, everyone,

I have items from the catalog and I use Flow designer
I wanted to optimize the flow and use one flow for several services, however the delivery time in the stage is different for some services. 

At the moment I fill in the flow stage here

 

And it appears here in Delivery time.

Is there another way to fill in the Delivery time here other than in the flow stages?
For exemple on service catalog?

Thanks in advance

Marisa

[Dr Atul G- LNG]

Hi @MARISA INACIO1 

Please refer to  below link

the same you need

https://www.servicenow.com/community/developer-forum/how-to-set-catalog-item-deliver-time-using-flow....

In Flow designer, navigate to the catalog item's flow and select the 3 dots in the top right hand corner and go to 'Flow Stages'. Add a new stage and name it appropriately (eg 'Fulfillment'), setting the Duration to whatever you want your delivery time to be. This value will now display in the catalog item form.

[Dr Atul G- LNG]

Hi @MARISA INACIO1 

https://INSTANCENAME.service-now.com/$flow-designer.do?sysparm_nostack=true#/diagram/30f3d26187e92300e0ef0cf888cb0b91

[MARISA INACIO1]

Thanks for your help, however, my question is whether there is any other way than the flow stage to fill in Delivery Time in the employee center in the catalog item.

Because I wanted to use one flow for two services but one has a stage of 3 days and the other 5 days.

[Dr Atul G- LNG]

Hi @MARISA INACIO1 

The recommended way has been suggested, I think you can create 2 flow ( copy of first) and update the trigger condition for both with item name , this is only way , i think mate.