Filter child incidents based on parent incident priority
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‎06-29-2018 10:11 AM
When adding child incidents to a parent incident, via the related list on the Incident form, I want to filter the list of incidents (potential children) such that only incidents with a priority that is equal to or less than the parent priority are displayed. For example, a parent incident with a priority of 3 cannot have children with a priority of 1 or 2. The children should be limited to incidents that have a priority of 3,4 or 5 only.
Ric

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‎07-02-2018 03:22 AM
you can build the relationship here that will check if any incident which has lower priority than current one then it will be available under the related list ("Chile incident").
refer the doc below.
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‎07-03-2018 08:12 AM
I have created a defined related list and I believe it is working! However, there is no Edit button. I clicked on Enable Edit (configure list control) but I still don't see the Edit button. Is there something additional I need to do?
Ric

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‎07-04-2018 01:24 AM

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‎07-02-2018 06:12 AM