Filter Icon is not available for some user with snc_internal role

AleshKumarK · 50m ago

Hi folks,

we have team with same role snc_internal role, some of user can see filter icon on list view, and some are not able to see filter icon. we have configured read ACL on list view and field level.

Dr Atul G- LNG · 47m ago

HI

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0831592

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Dr Atul G- LNG · 46m ago

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2461308

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Ankur Bawiskar · 38m ago

@AleshKumarK

screenshots please

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

AleshKumarK · 11m ago

yes Ankur, added the screen shot,