Filter in widget of service portal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-12-2018 10:19 PM
I have requirement to display all the tickets assigned to reportees of a manager on service portal.there should be 4 filters as name,category,sub-category and priority.List of tickets should be showing according to values of filters.
Any lead on this will be really helpf
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-12-2018 10:34 PM
Hello vatt,
Please follow the below steps to achieve your requirment:
1) Add the simple list widget to the page in which you want to get the list of records.
2)Please find the corresponding widget instance in the service portal -- > widget instances in the left navigation bar.
(or)
-->After adding the widget to the page you can see an edit option on the right top corner of the widget.
-->Click on it to get the instance options
-->Select the table and conditions you want to apply.
3)There in the Tables&Filters tab select the table you want and the conditions you like to add.
Hope this helps.
Thanks,
Ruthra.v
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-13-2018 01:34 AM
I have to create 4 choice field on widget and list of data should be coming according to selection done by user.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-13-2018 01:37 AM