filter incidents by logged in user region

[gnani]

Hi All,

I am trying to filter the incidents by logged in user region, I am trying to use a dynamic filter to achieve this. But i am unable to find the user region in the relates list fields.

Please help me !!

Thanks,

Nani.

[gnani]

Hi Chuck,

I may have an explanation for you about what the exact requirement is. If a logged in user region is US, he should only see the incidents which belong to US in the All-my region module which i need to create.

Does this give you any idea about what my requirements are??

Thanks,

Nani.

[Chuck Tomasi]

Thank you. I am still trying to determine what this part means:

If a logged in user region is US, he should only see the incidents which belong to US

Where do you determine which incidents belong to US? Is that something stored in the incident or do you want to see incidents where the caller's region is also US?

[Chuck Tomasi]

For what it's worth: a reference link. Sorry, I thought I got it before. This may help get you where you need to go.

Create a dynamic filter option