Filters are omitted for My Requests in backend

[oww15]

Hi All, 

How can I enable filters show matching and filter out in the my requests? Thank you!

Btw, filters are not omitted in the list control.

[Harish KM]

Hi check the below article regarding this issue

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0821306

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0957877

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0715322

[oww15]

Hi, I tried all of these but none of them worked.

[Harish KM · Accepted solution]

Hi I tested in PDI, this is OOB behavior, the my request module is set up on Task table, hence there is some ACL or condition restricting the show matching, it works fine when you change the table from task to sc_request. the filters show up