Find out what Tickets are being Followed

[Brett W]

Hello,

Over the course of several months many ITIL users have "followed" problems and requests using the connect chat to confer. After the ticket is closed or resolved you are still following the original ticket.

Is there a place in ServiceNow where you can get a list of all articles that you have followed in the past. I was thinking of just creating a report to list these but another way would be easier than going through different users.

[Pradeep Sharma · Accepted solution]

Hi Brett,

You can refer the Table live_group_profile and live_group_member to get the records which are followed by the user. 

-Pradeep Sharma