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AbidJafrey
Tera Contributor

Hi I have a  requirement to send a notification if the item changes to closed complete and a variable condition is met.

 

I have written this

 

(function executeRule(current, previous /*null when async*/ ) {

    // Add your code here

    var a = 'Afstemning@dsb.dk';
    gs.eventQueue('hr.Byttepenge.jeg.har.miset.mine', current,a);

})(current, previous);
1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@AbidJafrey 

why not directly send it from notification filter condition?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

7 REPLIES 7

VengadeshB52217
Tera Contributor

@AbidJafrey 

Hi , Can you describe your issue in detail

Abhishek_Thakur
Mega Sage

Hello @AbidJafrey ,

You need to create one business rule on the "sc_req_item" table and follow the below script.

var rec = new GlideRecord("sc_req_item");
rec.addQuery("sys_id", curren.sys_id);
rec.addEncodedQuery("state=3");
rec.query();
if (rec.next()) {
    if (a == "Afstemning@dsb.dk") {
        gs.eventQueue('hr.Byttepenge.jeg.har.miset.mine', current, a);
    }
}

 

Please mark my answer as accepted solution and give thumbs up, if it helps you.

Regards,

Abhishek Thakur

Not applicable

Hi,

 

You can directly configure a notification through the notification module. Make sure that you are giving the conditions correctly. E.g.: Stage/State changes to closed complete and select show variables > your variable details.

 

Regards,

Bhavani

Ankur Bawiskar
Tera Patron

@AbidJafrey 

why not directly send it from notification filter condition?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader