Fix script issue

[keshav77]

Hi All,

in Incident form we created script include that is pasting caller email to short description. now I want to write fix script to update all record to get email in short description.

 what fix script  do we need to write update short description with email

[Bert_c1]

Try the following:

var inc = new GlideRecord('incident');
inc.addExtraField("caller_id.email");
inc.query();
while (inc.next()) {
	inc.short_description += '\n' + inc.caller_id.email;
	gs.info('New short descrition: ' + inc.short_description);
	inc.update();
}

which added the caller's email to the existing short description.