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02-21-2017 10:17 AM
We are going from Knowledge V2 to knowledge V3 and while the Flag Article button appears when viewing an article through accessing the homepage it does not actually affect the article. Where can I access the flag article button?
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02-21-2017 10:23 AM
Are you saying that the Flag button is not setting the Article's "flagged" property to true?
Or are you saying that you get two different views of the article depending on how its accessed?
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02-21-2017 10:25 AM
It is not creating a feedback on the article at all.
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02-21-2017 10:26 AM
I'm not sure if flagged creates a feedback record. I think it just checks the actual knowledge article's "flagged" field to true.
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02-21-2017 10:30 AM
It creates a knowledge feedback record as that is how it functions OOB but something is broken and I do not know where to look for the script that controls it
