Flow design - REST API Socket Error code 1

[Andr_1]

Hello everyone,

I created a flow to send a REST message to an API, requesting some records and inserting them into a staging table.

When I run the workflow, the actions that send the request begin processing, and after 5 to 10 minutes, it generates the following error message:

However, even with the error, my staging table is still receiving the records.

Can someone help me please?

Thank you

André Ramos

[Amit Verma]

Hi @Andr_1 

Please check if below post helps :

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0815903

Also, you can try increasing the glide.http.outbound.max_timeout property.

Thanks & Regards

Amit Verma

[Andr_1]

Hello @Amit Verma 
Thank you for your help.

I already have this property mentioned in the article

and related to the glide.http.outbound.max_timeout property

I don't have this property created, but it takes the default value (30) and it can not be higher than 30.

[Amit Verma]

Hi @Andr_1 

Did you validated if the endpoint requires SNI support or not as mentioned in the support article ? If not, please try to mark the tls enabled system property to false and check.

Thanks & Regards

Amit Verma

[Andr_1]

Hi @Amit Verma 

It did not work