Flow Designer actions for 'No Longer Required' approval not triggering

[matthew_hughes]

In Flow Designer, I've got an action that I'm wanting to trigger where the requestor cancels their RITM by selecting the Cancel button. What I've noticed is that it sets the required approval to No Longer Required, so I've tried setting a step for it:

The approval itself is setup on step 29:

The below is where I'm wanting the flow to work:

So the user clicks on the Cancel button

The user clicks Confirm

This automatically sets the relevant approval record to No Longer Required

However it doesn't trigger my step to run.

Does anyone know where I'm going wrong?

[Mark Manders]

What does the flow execution say? You are doing the check within an if/else if. If it's already in the if, it won't run the else if. We are missing parts of your flow that would enable us to help you better.

[matthew_hughes]

Hi @Mark Manders This is more of the flow:

[matthew_hughes · Accepted solution]

I've sorted this now by creating a flow that updates the state of the approval record to Cancelled if the related catalogue item is the one I'm working on.

[BenjaminY]

I am working on this now, do you have the steps for this as it is not working for me. 

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@matthew_hughes wrote:

I've sorted this now by creating a flow that updates the state of the approval record to Cancelled if the related catalogue item is the one I'm working on.

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