Flow Designer approval not picking up rejected

Moedeb
Tera Guru

I'm trying to build a subflow that looks at a field on a catalog item to check if the submitter is a manager or not. If they are not a manager it asks for an approval from the manager.

Issue is when they reject an approval I had a condition in: If manager apprpoval = rejected the end the flow, however for some reason when I test it and check the values, it was picking up cancelled as the answer rather than rejected.

So if I set the condition to: If manager apprpoval = cancelled it ends the flow as I'd like, however obviously the approval wasn't cancelled, so wonder what I've done wrong?

Moedeb_0-1676242816887.png

 

Moedeb_1-1676242855794.png

 

2 ACCEPTED SOLUTIONS

Saurabh Gupta
Kilo Patron
Kilo Patron

Hi,
Instead of doing like above, the better is like below

 

SaurabhGupta_0-1676253173224.png

 

 

 

 


Thanks and Regards,

Saurabh Gupta

View solution in original post

3 REPLIES 3

Saurabh Gupta
Kilo Patron
Kilo Patron

Hi,

 

Can you please try setting up rule as anyone approve or reject instead of only approve?

 

approve or reject

anyone approve or reject 

 

 


Thanks and Regards,

Saurabh Gupta

Saurabh Gupta
Kilo Patron
Kilo Patron

Hi,
Instead of doing like above, the better is like below

 

SaurabhGupta_0-1676253173224.png

 

 

 

 


Thanks and Regards,

Saurabh Gupta