Flow Designer | Catalog Variables | Cannot retrieve Choices in IF condition

gabriel_sk
Tera Contributor

Hello guys,

I have created a Flow Designer that leverage the Service Catalog plug in and retrieve the variable from the Catalog Item.

One of the variable is a "choice" (Look up Select Box).
- It works perfectly on the Service Catalog form (I can see all the values I expect to be there)
- On the Flow Designer, I would like to create an IF condition that will be triggering if the choice field is having a specific value.

Sample Screen shot:

find_real_file.png

 

I know I may use a script to capture the value... but as one of the advantages of Flow Designer is to be almost a no coding solution, I wonder if there is a better way...

 

Thanks a lot 🙂

7 REPLIES 7

Chuck Tomasi
Tera Patron

Q: Are you trying to use the variable in the trigger or in an if condition? I got confused somewhere.

Hey Chuck,

Thanks for the reply!

If condition...

A better screen shot: 

find_real_file.png


This is basically the first time I use the flow Designer, In the past always used scripted solutions and legacy workflows... so interested in seeing a "no-code" solution as mush as possible 😉

thanks!

Chad Wilhelm1
Tera Expert

In flow designer Lookup SelectBox will not work with conditional statements you will need to convert to reference field.   This what HI support recommended.

Thanks,

Chad

Taha6
Tera Expert

This is how to do it

Get Catalog Variables 
Chose the SelectBox and then build an If condition based on that