Flow Designer | Catalog Variables | Cannot retrieve Choices in IF condition
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‎07-31-2019 06:21 AM
Hello guys,
I have created a Flow Designer that leverage the Service Catalog plug in and retrieve the variable from the Catalog Item.
One of the variable is a "choice" (Look up Select Box).
- It works perfectly on the Service Catalog form (I can see all the values I expect to be there)
- On the Flow Designer, I would like to create an IF condition that will be triggering if the choice field is having a specific value.
Sample Screen shot:
I know I may use a script to capture the value... but as one of the advantages of Flow Designer is to be almost a no coding solution, I wonder if there is a better way...
Thanks a lot 🙂

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‎07-31-2019 06:28 AM
Q: Are you trying to use the variable in the trigger or in an if condition? I got confused somewhere.
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‎07-31-2019 06:36 AM
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‎07-31-2019 07:50 AM
In flow designer Lookup SelectBox will not work with conditional statements you will need to convert to reference field. This what HI support recommended.
Thanks,
Chad
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‎03-28-2020 11:29 AM
This is how to do it
Get Catalog Variables
Chose the SelectBox and then build an If condition based on that