Flow Designer - Check if user has role

[JordanDR]

Working on a flow to unassign tickets from users with a specific role once they're deactivated.

I want to put in a check for a specific role so I'm doing a lookup record on the sys_user_has_role table, but unsure how to proceed to check if they actually have a role, and then using the status of that check in an if statement to update those records

Any suggestions would be helpful.

Thanks!

[James Chun]

Hi @JordanDR,

Try the below:

• Create a True/False type Flow Variable

• Use Set Flow Variables Flow logic to set the variable via some script

• Use the IF Flow logic to validate if the variable is True or False

Cheers

[JordanDR]

Hey James, 

Thanks for this! For this logic how would I get it to check the specific user? The trigger for the flow is if someone from a specific department is switched to inactive.

[James Chun · Accepted solution]

Hi @JordanDR,

If that's the case, I am assuming the trigger will be a user record.

e.g.

If so, the script can be something like:

var user = GlideUser().getUser(fd_data.trigger.current.user_name);
return user.hasRole('itil');