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Hi @Elton2, It looks like the 'ESC Portal Catalogs' Search Source [ais_search_source] includes all catalogs (except Admin Home) by default.You would need to add another condition to exclude the items that are not within your taxonomy.e.g. You can ei...
Hi @stacylen196, Looks like someone asked the exact same question in the past - Debugger is not stopping in the breakpoint in Fix ... - ServiceNow Community Hope that helps, cheers
Hi @santoshisabat, I am not sure what you are asking here. You have identified that there is a UI Policy that is setting the work note mandatory but you are not sure if it's actually causing the problem? Have you tried disabling it and closing the ta...
Hi @tahnalos, It shouldn't matter which 'interface' you are using, it should display the 'Display' field of the record.I have applied the same change as you (i.e. Use Dictionary override to set the 'Short Description' field of the Change Request as t...
