Hi,
I am trying to move forward using Flow Designer to ingest inbound emails. its pretty straight forward, but I notice that when I want to capture the body or body text, and populate in Description of an incident its always blank.
What could be the issue? (the Description of the incident record is HTML, can it be an issue?)
PS. with Inbound Action, I have no problem.
The Other issue is when the email pcessed and an incident created, unlike the inbound action, I do not see the Target field is populated with the number of incident (The record that was created or updated by this email)!
