Flow Designer Error: Undefined Data Pill During User List Processing under split transform
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
an hour ago
In my catalog form, I have a list collector field that displays the users belonging to a selected group (configured as a multi‑lookup choice field). The requirement is to add or remove users from the group based on the modified list of users submitted through the form.
To achieve this, I used a For Each loop in Flow Designer to compare the existing group members with the updated list from the form. To convert the list collector field value into an array, I applied a Split transform within the loop. In the subsequent step, I added an If condition to remove a user from the group if the updated list does not include that member.
However, during testing, I encountered an issue where the data pill returned as undefined. Could someone advise me on how to resolve this problem?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
an hour ago
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
an hour ago
When the flow runs, the loop will pass the first ID into this action. The action runs a database query equivalent to: "Find the record in the User table where the Sys ID equals this specific string."
Add a new step (look up records for user table) before if condition
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
59m ago
please share the detailed flow steps screenshots
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader