Flow Designer FDChangeDetails wrong Previous value is picked
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08-21-2025 03:36 AM - edited 08-21-2025 03:51 AM
Hi Everyone,
I am sending an Email notification in flow designer with the "state" field's previous and current value.
The state filed has multiple choices with same value, so when the FDchangeDetails > Previous Display Value is used it picks the wrong choice to send.
this should have been Scope to validate, instead it picked "pending" as it has the same value as "scope"
Tried: changing the sequence of the choice list [ still the same ]
Thanks.
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08-21-2025 04:02 AM
flow is on which table?
what's the trigger condition?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-21-2025 04:18 AM
What is the table/trigger condition.
Based on that you can store the previous state at some pint in flow in flow variable and send it in notification.