Flow designer flow is not working

mania · ‎04-18-2024

Hi,

I have created a flow designer for one particular catalog item. but once i raise a ticket from the portal that flow is not working. but once I test the flow that particular RITM record from the test flow its working.

But I want to be work from the portal too.

Can anyone please help on this. It will be usefull.

Thanks!

Dr Atul G- LNG · ‎04-18-2024

Hi @mania

Did you mapped this flow to catalog item, or also which user is running this,

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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mania · ‎04-18-2024

@Dr Atul G- LNG

I have attached that flow to catalog item but not working.

Thanks!

Dr Atul G- LNG · ‎04-18-2024

Hi @mania

Sorry, i missed, out, when you said it is not working, means it did not attached or not giving the exact results.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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mania · ‎04-18-2024

@Dr Atul G- LNG

Not giving exact results.

Thanks!