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03-04-2024 02:54 AM
Hi all,
Am I trying to create a flow designer for inbound trigger where when the external user sends email with multiple attachments to ServiceNow, for each attachment a record should be created in the table.
Below is the following flow designer created.
help me to create a proper flow designer.
Solved! Go to Solution.
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03-05-2024 01:41 AM
Hi all,
The correct answer for the above mentioned problem.
Below is the complete flow designer:
Follow the below screenshots to create a flow designer for multiple attachments.
Step1 : Create a inbound trigger
Step2 : Add lookup email attachments action
Step3 : Add foreach item
Step4 : Add create a record action
Step5 : Copy/Move Attachment action
Thank you.
If my answer helped you in any way, please then mark it as helpful or correct.
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03-04-2024 04:29 AM
So you get an email with attachments and every attachments needs to be attached to its own record?
I think you need to get your first 'for each' out of there and just get your email attachments to create a record with the necessary fields filled from the inbound email and then use the move or copy attachment functionality to get the attachment on the record.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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03-04-2024 04:48 AM
Hi @Mark Manders , thanks for the reply.
This flow designer is for multiple attachments.
Firstly I have an email with multiple attachments where I will be sending it to ServiceNow. And I have a custom create table. So when I send mail to ServiceNow, a record should be created for each of the attachment.
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03-04-2024 05:03 AM
That's what I said: email comes in, do a lookup to the attachments on that email and for each attachment create a record.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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03-04-2024 11:04 PM
Hi, I have done the flow designer for this. But it isn't working.
Should I have to add something to this or make any changes to the below flow designer.