Flow designer for service catalog
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-17-2024 02:36 AM
Hello,
I have a very simple requirement for a flow for service catalog I just want to understand the overall picture. I mean how will the flow look like.
Once the request is submitted to catalog item
1.If the Facility field value is not empty then it should trigger for approvals
-Facility is India then approval goes to jakobi
-Facility is US then approval goes to john
-Facility is Russia then approval goes to stovaik
2. Create task once approved or immediate if no approvals required with Assigned to group Abc
3.Once first task is completed create second task for Group BCD.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-17-2024 03:17 AM
This is mate : 2. Create task once approved or immediate if no approvals required with Assigned to group Abc
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************